Case Study: a market-leading fintech modernizes revenue-critical platforms with Software Mind

market-leading fintech scales from 3 to 38 consultants with Software Mind

The customer, a market-leading fintech, was experiencing high attrition, offer rejections, and inconsistent quality from their other nearshore vendors, which was impacting their critical revenue-generating platforms. They turned to vendor Software Mind to elevate their nearshore capabilities and provide senior full-stack engineers.

Software Mind implemented a solution by embedding a small team of senior engineers, which quickly scaled to a cross-functional group of 38 consultants across Latin America and the U.S. This team replaced the underperforming vendor, stabilized delivery, and achieved industry-leading retention of under 5% voluntary turnover. As a result, Software Mind became the client's primary engineering partner, taking full responsibility for powering and modernizing their revenue-critical growth platforms and accelerating their front-end modernization efforts.