Case Study: Boyne Dental & Implant Clinic achieves better patient communication and reduced FTAs with Software of Excellence's EXACT

How EXACT is taking their success with the application of tools to new heights

The Boyne Dental & Implant Clinic needed to stand out in a competitive market and improve patient care by enhancing its marketing and communication processes. To address this challenge, they partnered with Software of Excellence and implemented its EXACT practice management software.

Software of Excellence's solution, specifically the EXACT Marketing Manager tool, automated patient communications like reminders and recalls, saving the admin team valuable time. This also significantly reduced failed-to-attend (FTA) appointments. Furthermore, the tool enabled targeted marketing to specific patient groups, which helped attract new patients and better inform all patients about treatment options, ultimately driving practice growth.

Boyne Dental & Implant Clinic

David Murnaghan

Principal Dentist