Case Study: U.S. Utility Company achieves streamlined, reliable IT and major cost reductions with Software AG's Alfabet

U.S. Utility Company - Customer Case Study

This large, regulated U.S. utility serving natural gas and electricity under two brands was pursuing regional expansion but was held back by a tangled, patchwork IT landscape. Years of one‑off solutions created rising complexity, poor visibility into assets and spend, weak governance over projects, ballooning licensing/support costs and unstable systems that impeded new initiatives.

The company implemented Software AG’s Alfabet for enterprise architecture and IT planning/portfolio management, centralizing application and technology data, standardizing solutions and enforcing governance. With this visibility they retired dozens of applications, cut costs, improved program delivery and disaster‑recovery planning, completed a major business split with no service interruption, and transformed IT into a leaner, more agile and reliable platform for growth.