Case Study: U.S. Army Office of Business Transformation achieves end-to-end transparency and reduced operational costs with Software AG’s ARIS

U.S. Army Office of Business Transformation - Customer Case Study

The U.S. Army, one of the world’s largest employers and a highly complex organization, faced a major digital-transformation challenge: connecting real-time data across 17 end-to-end processes, 1,600 operational activities, 700 IT systems and four ERPs to translate strategic vision into effective enterprise change while controlling rising costs. It needed clearer process and system transparency to guide IT investment, enable continuous improvement, and better support core missions like HR, logistics and acquisitions.

The Army implemented Software AG’s ARIS platform as the core of an Enterprise Knowledge Repository to integrate portfolio and systems data, map process dependencies, and visualize capabilities against costs. The solution produced end-to-end business transparency, faster redundancy analyses, reduced operational costs, improved process efficiency, and broader stakeholder collaboration through ARIS Connect.

U.S. Army Office of Business Transformation

Tim Hunnicutt

Chief Architect