Case Study: UK Financial Services Company achieves day-one GDPR compliance and new ROI with Software AG

Tackling Gdpr the Smart Way Creating a New Use Case for Existing Technology and Turning Compliance into Opportunity

A long-established U.K. financial services firm with more than 100 years’ history, 18,000 employees and 400 branches faced mounting regulatory pressure from the May 25, 2018 GDPR deadline alongside rapid growth, rising costs and manual, inconsistent data processes. The organization needed an automated, auditable way to meet strict reporting windows (72 hours for breaches), provide customer data access/deletion, and harmonize data definitions across many systems.

By leveraging its existing investment in Software AG’s Digital Business Platform and ARIS (including cloud capabilities, ROPA fact sheets, GDPR-tailored dashboards and filters), the company proved GDPR readiness in a 20-day proof of concept and went live compliant on Day One. The solution automated data tracking, improved regulatory responsiveness and governance, turned compliance work into measurable ROI, and unlocked new opportunities for customer engagement and cost-efficient services.