Case Study: Staples achieves multi-million-dollar savings and scalable next-day delivery with Software AG's webMethods Integration Platform

Staples Uses Webmethods to Support Multi-Million Dollar Savings Initiative

Staples Inc., a global retailer of office products serving businesses and consumers in 27 countries, needed to integrate multiple transportation networks quickly after acquiring Corporate Express to preserve its promise of next‑day delivery. The company’s existing supply‑chain platform could not scale to handle a surge in transactions, creating a risk of downtime and higher costs during a critical integration effort.

Using the webMethods Integration Platform, Staples deployed a three‑tier architecture in two weeks and built a webMethods B2B gateway that scales to 300,000 documents per day (about 12× the initial 25,000‑document requirement). The on‑time rollout avoided downtime, preserved next‑day delivery service, and enabled potential multi‑million‑dollar cost savings while supporting continued integration and growth.

Staples

Jane Lilley

Director of IT – Enterprise Integration Services