Case Study: Leading U.S. District Attorney's Office achieves real-time data sharing and safer communities with Software AG webMethods

Safer communities, better data U.S. county improves public safety with webMethods

This Bay Area county—home to 770,000 residents across 20 cities and 26 government departments—faced fragmented criminal justice IT: a 1980s mainframe ERP tied to point-to-point connections, siloed operations across the Sheriff’s Office, District Attorney, Probation and Superior Court, and many paper-based processes that caused delays, unsecured records and inefficient workflows. The county needed a secure, unified data source that would let departments adopt best-of‑breed applications while sharing real-time information.

The county implemented Software AG’s webMethods as the backbone of its Criminal Justice Integration portal in a phased rollout beginning with the Sheriff’s Office and extending to the courts, DA, probation and 26 local agencies. The service-based integration bridged legacy and new systems, delivered aggregated real-time criminal justice data, sped officer access to records at arrest, reduced dropped cases/expired warrants and wrongful releases, improved overall government efficiency and positioned the county to quickly integrate new APIs and comply with evolving pretrial policies.