Case Study: Mizrahi Tefahot Bank achieves faster time-to-market and 7% market share growth with Software AG (Natural, webMethods ApplinX & EntireX)

Leading Israeli Mortgage Bank Modernizes it Assets and Grows Market Share by 7%

Mizrahi Tefahot Bank, Israel’s largest mortgage bank, needed to replace legacy systems and build a flexible, unified customer-management platform to deliver tailored products and faster service across web and branch channels. Fierce competition and evolving legal and business requirements made rapid time-to-market, real‑time customer views and streamlined loan processing top priorities.

Using Software AG’s Natural, webMethods ApplinX and EntireX, the bank built a unified customer system, a real-estate securities system and the Shoham Mortgage System to integrate mainframe and open systems, produce modern GUIs and automate workflows. The solution cut development time, sped loan processing and improved customer access, helping the bank capture a 7% market-share increase since 2000 and today manage 400,000 active mortgages and 8,000 daily transactions across 110 branches.

Mizrahi Tefahot Bank

Zvika Agrovitz

Chief Executive Officer, ITeam