Case Study: Leading Consumer Goods Pharmaceuticals Company achieves 75% faster product approvals and real‑time supply chain visibility with Software AG's Digital Business Platform

Leading Consumer Goods pharmaceuticals Company - Customer Case Study

The company is a $70 billion global consumer health leader managing more than 1,800 products across 250 operating companies in 60+ countries and nearly 130,000 employees. Faced with fragmented, manual processes and disconnected systems, it needed a platform-based approach to improve enterprise-wide access to information, standardize workflows, increase supply‑chain visibility and become more customer-centric.

By adopting Software AG’s Digital Business Platform—including webMethods, Apama, ARIS and Terracotta—the company integrated disparate systems, automated approvals and added real‑time analytics and in‑memory data access. The platform delivered full product and order traceability, proactive supply‑chain monitoring and faster approvals, cutting APR time from two years to six months, launching products 75% faster, achieving a 90% satisfaction rate, and gaining visibility across 4,000+ logistics providers while reducing operational risk and improving customer experience.