Case Study: The Coca-Cola Company streamlines IT landscape and reduces business risk with Software AG's ARIS EAM

Leading Coca-Cola Bottler Transforms It and Meets Complex Business Challenge

Coca-Cola Erfrischungsgetraenke AG (CCEAG), the sole German Coca‑Cola bottler with 24 plants and nearly 9,800 employees, was chosen as a pilot for the global “Coke One” operational template. The program threatened to change more than 75% of CCEAG’s application portfolio and required review and alignment of ~1,000 business processes across seven key domains, creating high complexity and risk for daily operations and future scalability.

CCEAG extended its BPM knowledge with Enterprise Architecture Management using Software AG’s ARIS (plus ARIS Publisher and IT Inventory) and Software AG consulting to create a single repository for processes and architecture. The approach streamlined the IT landscape, sped impact analysis and incident resolution, improved collaboration and onboarding, clarified dependencies for stakeholders, added methodology enhancements back to the global template, and delivered measurable ROI while making the company more prepared for future change.

The Coca-Cola Company

Alexander Grobe

Manager Enterprise Architecture and Innovation