Case Study: Healthcare Giant Company achieves rapid product releases and 99.6% faster component searches with Software AG

Healthcare Giant Company - Customer Case Study

This global healthcare company — which develops, manufactures and sells consumer, pharmaceutical and medical-device products worldwide — was struggling with mounting regulatory pressure, slow product releases, stifled innovation and difficulty adopting new technologies. Manual, paper-based processes (like Approval for Product Release) stretched timelines to five–six months and left the business unable to keep up with demand.

Partnering with Software AG, the company implemented the Digital Business Platform (webMethods integration and BPMS, Terracotta in‑memory data management, Command Central) and engaged Global Consulting Services to build dynamic apps and provide ongoing support. The platform consolidated systems and automated workflows, cutting product release time to about 10 weeks for 55% of APRs, reducing component-search time by 99.6% with 25% more accurate results, avoiding millions in fines and errors, and delivering consistent, governable global processes — now scaled across 20 apps and ready for further IoT-driven innovation.