Case Study: Global Industrial Powerhouse Company achieves an open, cloud-based IoT platform with Software AG

Global Industrial Powerhouse Company - Customer Case Study

This global industrial manufacturing leader—active in more than 190 countries with roughly 300,000 employees—set out to make its cloud-based IoT platform the core of a growing digital services business. Early platform versions were constrained: they only connected the company’s own devices and could not import or export application data, limiting third‑party integration, analytics and the ability to offer new digital services.

Partnering with Software AG, the company rebuilt its IoT platform using webMethods integration and Cumulocity IoT plus global consulting, creating IoT Platform 3.0 that connects external devices and applications and merges machine data with on‑prem and cloud systems. The upgraded platform now supports multiple clouds, is used by 70+ customers for use cases like predictive maintenance, supply‑chain optimization and real‑time equipment effectiveness, and is fueling the company’s push to grow its digital services revenue.