Case Study: Gist Limited achieves near-instant order processing and 24/7 B2B reliability with Software AG (webMethods Integration Platform)

Gist delivers premium supply chain services with outstanding reliability

Gist Limited, a leading UK provider of time- and temperature-controlled supply chain services (part of The Linde Group), faced critical pressures to speed up and make its B2B interfaces more reliable and traceable to meet demanding 15-minute SLAs. Its incumbent middleware and external B2B provider no longer met business needs, so Gist needed to migrate core middleware and bring B2B in‑house without disrupting 24/7 operations—moving 120 trading partners under a tight four‑month deadline.

Gist implemented the webMethods Integration Platform and Trading Networks with Software AG Consulting, using a phased, interface‑group migration, reusable components and templates. The ESB architecture delivered scalable, robust integration: order transmissions fell from 20 minutes to seconds, troubleshooting time dropped by hundreds of hours per year, 119 of 120 partners migrated on schedule with no outages or post‑go‑live incidents, customer satisfaction and service flexibility improved, and the investment paid back in three years.

Gist Limited

Steve Carroll

IT Project Services Manager