Case Study: a Fortune 500 consumer health company accelerates product approvals and supply chain visibility with Software AG

Fortune 500 Company - Customer Case Study

The customer, a Fortune 500 company and global leader in consumer health products, faced challenges with disconnected systems and manual, inefficient processes. This hindered its supply chain visibility, slowed product releases, and made responding to customer and regulatory inquiries difficult. To address this, the company partnered with vendor Software AG to implement its Digital Business Platform, utilizing solutions like webMethods Integration and Terracotta In-Memory Data Fabric.

Software AG's platform provided a process-centric approach, integrating disparate systems to deliver full traceability and real-time analytics. The results were significant: product approvals accelerated by 75%, reducing the timeline from two years to six months. The solution also provided complete visibility across a supply chain with over 4,000 logistics providers, assured deliveries, and empowered customers with instant online product information, leading to a 90% end-user satisfaction rate.