Case Study: Discovery Communications achieves weeks-faster contract renewals and improved governance with Software AG's webMethods BPMS

Discovery Communications - Customer Case Study

Discovery Communications, the world’s leading nonfiction media company with 162 global networks, 4,500 employees and billions in annual revenue, needed greater clarity and control over a high-volume contracts process. Managing, reviewing and renewing thousands of contracts annually had relied on email and spreadsheets, varied by region, and offered little oversight, governance or data mining—leaving limited visibility for optimizing revenue and supporting international, mobile sales and senior executives.

Discovery implemented DORS (Distributed Online Request System) on Software AG’s webMethods BPMS to automate contract entry, routing and approvals using business rules and built‑in escalations. Developed in four months, the system enforces policy, speeds renewals by weeks, improves regional productivity and delivers normalized, robust reporting—positioning Discovery as a more reliable partner and giving executives better insight into the business.

Discovery Communications