Case Study: Griesser Group achieves a connected enterprise and IoT-enabled customer protection with Software AG

Connect, combine and conquer From traditional to thriving digital business

Griesser, a family-run Swiss leader in solar protection since 1882, prides itself on durable products and strong customer service but by 2018 was losing ground to digital challengers. Years of disparate applications and siloed data left the company unable to share reliable information or scale new digital services, while a small IT team worried about complexity and costs.

Griesser proved a quick turnaround by adopting Software AG’s webMethods.io integration and API platform together with Cumulocity IoT after a successful proof of concept: full integration was achieved in weeks and applications and device data were connected in under two weeks. The result is API-driven customer support, enriched legacy data with real‑time IoT inputs (including a hailstorm-alert solution with MeteoSwiss to protect blinds), faster time to market, improved customer experience, and a foundation for predictive maintenance and further smart-building services.

Griesser Group

Oliver Gilbert

Head Information Technology and Digital Transformation