Case Study: Colruyt Group Services achieves faster digital product launches with Software AG's webMethods API Gateway

Colruyt Group counts on webMethods to unveil digital products faster

Colruyt Group is a nearly 100-year-old, family-owned Belgian retailer operating 600+ stores with 30,000 employees. Facing rapid e‑commerce growth, a surge in customer-facing apps and devices, and a need to unify customer rewards and payments, the company launched its Mobile Readiness program to streamline data sharing and accelerate digital product delivery.

Colruyt implemented Software AG’s webMethods integration platform and webMethods API Gateway for secure API management and runtime governance. The solution enabled faster, scalable integrations—handling 10 million service transactions per day—supported 12,000 smartphone-equipped staff, 4.5 million digital XTRA cards, over 1 million app downloads, and absorbed a threefold traffic spike on its online platform during the pandemic, while paving the way to open APIs to third-party developers.

Colruyt Group Services

Dries Vanmarcke

Technical Integration Architect