Software AG
348 Case Studies
A Software AG Case Study
Federazione Toscana Banche Credito Cooperativo, which supports 33 cooperative banks across Tuscany (280+ branches, 72,000+ members and 2,400 employees), needed to drive process excellence across its network: standardize workflows to boost efficiency and compliance while allowing each bank the flexibility to adapt processes to its own organization.
Using Software AG’s ARIS suite (Architect, Designer and Publisher) Federazione built a master process repository with synchronized local repositories and a single employee portal (Kadma). The solution cut process mapping time in half, enabled implementation and customization 40% faster, sped information searches by 50%, reduced paper use by 40% and cut auditing time by 70%, delivering a full ROI in two years and fewer errors from outdated information.
Angelo D’Arcangeli
BPE Project Lead