Case Study: American Armed Forces Mutual Aid Association (AAFMAA) modernizes IT and cuts operating costs by 50%+ with Software AG

AAFMAA - Customer Case Study

The American Armed Forces Mutual Aid Association (AAFMAA) is a long-standing not-for-profit serving current and former military members and their families with life insurance, wealth management, mortgage services and survivor assistance. Facing aging legacy systems, pressure to attract a younger, digital-savvy membership and the high risk and cost of a rip‑and‑replace overhaul, AAFMAA needed a way to modernize without losing decades of IT investment.

Working with Software AG and MetroStar, AAFMAA modernized its Adabas & Natural core with NaturalONE, EntireX and a move to open systems, enabling rapid web and mobile development and omni‑channel self-service. The approach protected existing assets, delivered ROI in five months, cut operating costs by more than 50% (including ~40% savings in batch and online processing within a year), launched mobile self‑service to 120,000+ users and allowed AAFMAA to roll out its “AAFMAA 2020” services years ahead of schedule while improving member experience.

AAFMAA

Amarish Pathak

Chief Information Officer