Case Study: Elior North America modernizes operations with Softura’s Enable enterprise platform

Elior - North America unifies 24x7x365 self-service operations with Softura

Elior - North America faced significant challenges with a portfolio of outdated, manually intensive applications and processes that were not integrated, hampering productivity and profitability. Their HR, ERP, and finance systems were in transition, and corporate acquisitions along with limited IT resources further strained their ability to support the business. To address this, they engaged Softura for CTO advisory services and application modernization.

Softura provided C-level advisory consulting and designed a unified, self-service custom application portal named ENAble. This solution integrated Robotic Process Automation (RPA) and automated workflows with critical systems like SAP SuccessFactors, Salesforce, and Microsoft Dynamics GP. The outcome was a single enterprise platform that provided 24/7 self-service management, streamlined user access controls, and automated legacy processes, ultimately supporting future business growth and retiring technical debt for Elior - North America.

Elior - North America