Case Study: Velociti streamlines work order and inventory management with Softsquare’s Salesforce solution

Velociti streamlines daily work orders with Softsquare's Salesforce solution

Velociti, a technology deployment services company, faced significant challenges in tracking equipment movement, technician status, and work order completion across numerous customer sites. They also needed to improve customer communication and reporting. To address these issues, they partnered with vendor Softsquare for a comprehensive Salesforce work order management solution.

Softsquare designed and deployed an integrated Salesforce application on the cloud. The solution utilized Google Maps API for partner search, DrawLoop for reporting, and Salesforce portals for customer self-service and real-time data sharing. As a result, Velociti is now efficiently managing daily work orders with improved tracking and customer reporting, thanks to the system built and supported by Softsquare.

Velociti