Case Study: Diplomatic Language Services achieves streamlined online language training with Softsquare and Salesforce Experience Cloud

Diplomatic Language Services automates 85-language training workflows with Softsquare

Diplomatic Language Services, a provider of professional language training, needed to create an online community to seamlessly connect students and instructors after moving operations online. They partnered with Softsquare, which leveraged Salesforce Experience Cloud to facilitate this digital transformation and integrate various processes onto a single platform.

Softsquare implemented a tailored Experience Cloud solution that automated key workflows. This included displaying user-specific information, managing lesson plans and timesheets, and automating progress report generation and e-signature collection via integrated tools like Conga and Box. As a result, Softsquare successfully automated several processes, providing instructors, students, and internal staff with an efficient and easily accessible online experience.

Diplomatic Language Services