Case Study: U.S. Figure Skating removes financial bottlenecks with SoftServe and Stripe

U.S. Figure Skating speeds payouts with SoftServe and Stripe

U.S. Figure Skating faced financial bottlenecks as manual processes for handling membership dues and event payments from over 160 local chapters slowed down payouts, increased error risk, and consumed significant staff time.

SoftServe, working with Stripe's Connect platform, redesigned these financial flows to automatically route funds directly to the chapters. This solution automated payouts and refunds, which reduced errors and improved speed and transparency. The results allowed chapters to receive funds faster, accounting teams spent less time fixing issues, and members experienced quicker refunds, ultimately building a scalable operating model for the organization.

U.S. Figure Skating