Case Study: Global Customer Data Management Company reduces cloud costs with SoftServe

SoftServe Provides an In-Depth Cost Optimization Program for a Global Customer Data Management Company

Global Customer Data Management Company, a provider of customer loyalty and engagement platform software for global brands, was facing rapidly rising cloud costs and limited visibility into its cloud provider’s services. To better understand the financial effectiveness of its business and support future growth, it engaged SoftServe for cloud cost assessment and management expertise.

SoftServe conducted an in-depth cost assessment of the cloud environment, reviewing architecture, billing data, tenant classification, and stakeholder input to build a short- and long-term optimization plan. By implementing the short-term recommendations, the company cut its monthly cloud bill by 30% within two months, and SoftServe’s long-term strategy is expected to reduce monthly operational costs by another 10–15%.