Case Study: Fortune 500 Healthcare Provider achieves scalable centralized clinic platform with SoftServe and Google Spanner

Softserve Helps Fortune 500 Healthcare Provider Implement Centralized Platform In 3000 Clinics With Google Spanner

SoftServe helped a Fortune 500 Healthcare Provider, the largest kidney care services provider in the U.S., address scaling and performance challenges in its centralized clinical platform used across 3,000 clinics. The customer needed a single application with centralized access, single sign-on, role-based workflows, reduced data redundancy, and reliable performance for a growing user and patient base, but its DB2-based, on-prem architecture could not meet expected SLA requirements.

SoftServe implemented a proof of concept to move the platform’s data and selected microservices from DB2 and private/on-prem infrastructure to Google Cloud and Google Spanner. The solution supported the company’s microservice, CQRS, and event-driven architecture, improving scalability, stability, and data integrity while helping validate a cloud-based approach for thousands of clinics, 200,000 patients, 100 million orders, and 57,000 users.