Case Study: Networking Hardware Manufacturer enhances security SaaS with SoftServe

Security as a Service product Evolves with rebrand, New functionality And integration

Networking Hardware Manufacturer, a global developer and seller of networking and security products, acquired a privately held web security as a service (SaaS) provider and needed help rebranding the solution, adding new functionality, and integrating it with its broader security portfolio. The company turned to SoftServe to support a complex, multi-team initiative spanning product changes and customer-facing communications.

SoftServe implemented a formal requirements and delivery process across more than six distributed development teams, including documentation, stakeholder requirements elicitation, risk mitigation, and support through the product lifecycle. Over more than two years, SoftServe delivered four successful projects—rebranding, a built-in customer communication solution, portal localization, and whitelisting for ISR devices—helping the customer launch new capabilities faster and with higher quality.