Case Study: World Largest Health Care Products and services providing Company achieves greater dental practice efficiency with SoftServe

Practice management systems software and features customized for individual dental practice needs

SoftServe worked with the World Largest Health Care Products and services providing Company, a major provider of health care products and services for dental, animal health, and medical practitioners. The customer needed to enhance its practice management systems while dealing with a limited number of business analysts and the challenge of transferring requirements from U.S.-based stakeholders to a growing Ukrainian team.

SoftServe implemented multiple upgrades to the practice management software, including video links for procedure codes, improved patient risk and pain assessments, faster clinical note workflows, and front-office production goal visibility, along with integrations from leading vendors. These enhancements helped end users improve organization, productivity, and efficiency, save time and money, and streamline practice operations, while SoftServe’s ongoing product maintenance support improved delivery speed and solution quality.