Case Study: End-to-End IT Services Company improves performance testing and scalability with SoftServe

Performance testing for end-to-end It services company

SoftServe worked with an end-to-end IT services company that had built a system to help users estimate bid costs and make pricing decisions. The customer needed a performance testing process in place before go-live to capture baseline metrics and uncover issues in a product with complex business logic, deeply nested objects, and frequent API/UI changes.

SoftServe set up an automated performance testing environment using Ansible, AWS CloudFormation, AWS CodeDeploy, JMeter, and monitoring tools such as Kibana, CloudWatch, and Zabbix. After resolving critical issues and moving from single-node to multi-node deployment, SoftServe established baseline metrics and improved performance over multiple iterations. The system ultimately scaled from supporting users with up to 100 commodities at about 15 seconds response time to handling 2000 commodities with acceptable response times for most functions.