Case Study: US-Based Compliance And Revenue Optimization Consulting Firm achieves Improved User Experience and Scalability with SoftServe

New healthcare solution improves user experience while retaining business rules

SoftServe partnered with a US-Based Compliance And Revenue Optimization Consulting Firm serving the life sciences and healthcare industry to address challenges in a hybrid cloud-based, multi-services platform. The client needed a scalable solution that could handle interdependent services, overlapping legacy functionality, slow response times, lengthy syncs and updates, and a tight launch timeline.

SoftServe developed a COT/PHS solution with new workflows, reports, schemas, SmartMatch, and search functionality, while preserving all existing business rules and improving UX. The result was a more secure, scalable, and easier-to-use application with better workflow visibility and efficiency, and SoftServe helped deliver a viable product in just six months.