Case Study: Kyivstar reduces time-to-market up to 30% with SoftServe’s Agile transformation

Kyivstar reduces time-to-market up To 30% with agile transformation

Kyivstar, Ukraine’s largest mobile network operator, needed to improve Time-To-Market and better respond to market changes across a mix of in-house and third-party software managed by distributed teams. The company faced high SDLC costs, low transparency and predictability, slow response to change, and low team productivity. SoftServe supported Kyivstar in transforming its Software Development Lifecycle using a unified Agile methodology and Atlassian-based toolset.

SoftServe implemented a phased Agile transformation approach, including pilot projects, KPI definition, team training, process alignment, and an enterprise roll-out plan supported by portfolio analysis. The solution improved visibility into workload and resource allocation, reduced Time-To-Market and release cycles by up to 30%, increased service effectiveness by up to 30%, shortened the development lifecycle and boosted productivity by up to 14%, and improved business-IT collaboration by up to 80% according to CSAT results.

Kyivstar