Case Study: a healthcare company achieves higher test coverage and product quality with SoftServe

Implementing a Hybrid Quality Assurance Model for a Healthcare Company

The customer, a healthcare company that is the largest provider of information solutions for ambulatory surgery centers, faced challenges scaling its QA processes to handle a growing product portfolio and increasing regulatory changes in a distributed environment. They partnered with SoftServe to implement a consistent Quality Assurance process across all their product lines.

SoftServe implemented a hybrid QA model that included quality baselining, increased test automation, and the integration of Agile testing best practices. This solution provided the healthcare company with a single test management tool, significantly improved test coverage, and reduced defects. As a result, SoftServe helped the client increase the predictability and reliability of their product delivery while achieving the highest level of quality for their portfolio.