Case Study: Global Payments modernizes payment infrastructure without downtime with SoftServe

Global Payments keeps 1 million monthly payment notifications flowing with SoftServe

Global Payments, a leading global payments processor, needed to modernize its critical payment notification infrastructure without causing any downtime to its live transaction flow, which handles nearly one million notifications monthly. The company engaged SoftServe, its managed services partner since 2017, to absorb a steady stream of client-driven changes and keep the platform current on security and software versions while ensuring continuous availability.

SoftServe modernized the environment by implementing Infrastructure as Code, replacing CloudFormation with a standardized and auditable Terraform toolchain. This solution provided proactive vulnerability management, automated operational tasks, and 24/7 platform support. The results delivered by SoftServe included measurable operational outcomes across availability, support, and security, successfully maintaining the modernization of the business-critical platform for years without disrupting a single transaction.

Global Payments