Case Study: a residential and commercial security solutions provider boosts field sales efficiency with SoftServe

Custom Mobile Solutions for Field Sales Representatives

The customer, a residential and commercial security solutions provider, faced challenges with a high-cost door-to-door sales model that was inefficient and difficult to scale. They partnered with SoftServe to automate and optimize their field sales processes.

SoftServe developed a custom mobile solution integrated with the client's back-office systems. This provided sales representatives with map views, KPI tracking, and digital contract signatures. The results included over $1 million in annual savings from reduced call center load, a 7% increase in sales close rates, and an 11% increase in staff growth, significantly improving scalability and efficiency.