Case Study: Largest Provider of Ambulatory Surgery Center reduces TCO and sunsets legacy software with SoftServe

Asc and therapy Software provider Migrates legacy products To new saas platform

SoftServe worked with the largest provider of ambulatory surgery center (ASC) and therapy software, a privately held company serving more than 6,000 customers nationwide. The client was struggling with five overlapping legacy products built on different, outdated technologies, which made it difficult to keep systems compliant, release new features, support multiple versions, and maintain a high total cost of ownership.

SoftServe helped design a modern SaaS platform and transitional roadmap, using an iterative, incremental replacement approach rather than a risky big-bang migration. By running multiple development streams and integrating new capabilities with legacy systems, SoftServe delivered a smoother launch and better customer adoption. The result was a 60% reduction in product TCO, $300,000 in annual license savings, improved win/loss and retention rates, better UX, and the sunset of the client’s first legacy product in five years.