Case Study: Kyivstar achieves faster time-to-market with SoftServe Agile transformation

Agile Transformation for Kyivstar

Kyivstar, the largest mobile network operator in Ukraine, faced challenges with slow time-to-market and a lack of agility due to its distributed teams using a customized waterfall methodology. The high cost of its software development lifecycle, along with low transparency and productivity, prompted the company to partner with vendor SoftServe for an Agile transformation.

SoftServe implemented a phased Agile transformation strategy, establishing a unified SDLC ecosystem using the Atlassian toolset and conducting extensive team training. This initiative significantly improved processes, reducing the time-to-market and release cycle by up to 30% and increasing team productivity by 14%. The transformation also enhanced predictability and improved collaboration between business and IT by 80%, according to a customer satisfaction survey.

Kyivstar