Case Study: Framework Technologies achieves automated revenue cycle management with Softrax

Upgrading The Financial Infrastructure To Support Rapid Growth

Framework Technologies, a fast-growing provider of project collaboration and portfolio management solutions, needed to replace fragmented finance processes that relied on spreadsheets, multiple databases, and manual deferred revenue tracking. As the company scaled, it struggled to manage larger, more complex deals, maintenance renewals, and billing with its existing systems, so it chose Softrax to automate the full revenue cycle.

Softrax implemented an integrated revenue management system that automated deferred revenue processing, maintenance renewal scheduling, billing, and audit trails with minimal customization. Framework went live on time and under budget, eliminated spreadsheet-based workflows, improved internal controls, and gained a scalable financial infrastructure that helped staff process more orders with fewer people while reducing revenue leakage.

Framework Technologies

Jane Tisdale

Director of Finance