Case Study: Retail Solutions Provider achieves automated accounting and stronger renewals with Softrax

Establishing Financial Transparency And Accuracy For Acquisition

Retail Solutions Provider, a rapidly growing retail management software company, needed to replace a patchwork of spreadsheets and a single-function general ledger with a more integrated accounting infrastructure. Its disconnected processes were causing late or inaccurate invoices, making maintenance renewals difficult, and limiting productivity across accounting, finance, sales, and reseller operations.

Retail Solutions Provider implemented Softrax and Softrax PSA to automate accounting, unify customer and installation data, and streamline renewals and reporting. With Softrax, the company cut book closing time in half, reduced monthly reporting from seven days to about two, lowered accounting and finance headcount by nearly 40%, and improved Days Sales Outstanding from 79 to 58; the system also helped support a successful acquisition through greater financial continuity, transparency, and accuracy.