Case Study: Actify achieves automated global renewals and billing with Softrax

Automating Accounting To Improve Billing, Renewals And Channel Performance

Actify, a global software company serving major manufacturers and managing more than 50 reseller relationships in 45 countries, was outgrowing its accounting tools. It needed Softrax to centralize customer data, automate reseller billing and revenue accounting, and handle complex pricing, currencies, and VSOE compliance while improving support for maintenance renewals and channel analysis.

Softrax implemented a single auditable repository, automated order entry, invoicing, and renewal processes, and provided installation and reseller analytics. The result was faster, more accurate multi-currency billing, better auditability, and improved renewal management—allowing Actify’s finance team to generate 8% to 10% of business directly, and up to 33% of monthly order volume through reseller-channel renewals.

Actify

Jay Fife

Controller