Case Study: Vestal Hub launches a tenant portal in under 3 days with Softr

Vestal Hub builds a tenant portal in 3 days with Softr

Vestal Hub, a boutique agency and HubSpot solutions partner, was approached by a London-based property management firm facing a challenge. Their tenants had no self-serve way to view support ticket statuses, leading to manual follow-ups. The company needed a secure portal that integrated with HubSpot for ticket tracking, avoided custom code, and allowed their team to continue working exclusively within HubSpot without incurring high costs.

Using Softr, Vestal Hub built a no-code tenant portal integrated with HubSpot in under three days. The solution allows tenants to submit and track tickets via conditional forms, with all data syncing directly to HubSpot. This resulted in a 50% cost saving compared to HubSpot's Service Hub and eliminated status-check emails for over 160 tenants. The property management team achieved a faster build time and now works entirely within their familiar HubSpot environment thanks to Softr.

Vestal Hub