Case Study: Defiant CNC saves 10+ hours a week with Softr

Saving 10+ hours a week with a machining client portal

Defiant CNC, a precision machining company, needed a better way to manage client collaboration around quotes, 3D models, invoices, and billing. To replace manual back-and-forth and improve workflows, the team used Softr with Airtable to build a customer portal for its manufacturing services.

With Softr, Defiant CNC created a portal where clients can submit models, review and accept quotes, receive automated order emails, track production progress, and make requests or updates in real time. The result was a clearer client experience and a measurable savings of 10+ hours per week, helping the company avoid hiring additional administrative staff.

Defiant CNC

Jeremy Taylor

Owner