Case Study: FUGA revamps client experience with Softr

Fuga saves 5+ hours a week on reporting with Softr

Fuga, a global music distribution company, faced significant challenges with its manual and time-consuming client reporting processes. Their team was burdened with creating static PDF reports and sharing data via complex Google Sheets, which required repetitive updates and lengthy client submissions. To address this, Fuga turned to Softr to build a custom client portal that could automate reporting, allow clients to update information independently, and provide a scalable, branded experience.

Using Softr, Fuga built the SCORE portal, which integrated with Airtable and BigQuery to automate real-time results reporting and provide live dashboards for clients. The solution streamlined client submissions and provided role-based access to data. This implementation by Softr saved Fuga's team over five hours per week on reporting, automated four key client workflows, and provided a transparent, one-stop portal for over 800 users, dramatically improving the client experience.

Fuga