Case Study: Title Partners Agency, LLC achieves streamlined workflows and maximized SoftPro value with SoftPro Consulting Services

Title Partners Agency, LLC Maximizes the Value of SoftPro Through Consulting Services

Title Partners Agency, LLC, a leading locally owned title company in St. Louis and a SoftPro Select customer, needed to replace its previous title production software without disrupting service for more than 1,000 closings per month. In April 2016 they chose a fully customized SoftPro implementation and required a fast, seamless conversion that preserved customer experience.

SoftPro delivered a customized implementation plus annual week-long Consulting Services engagements (led by trainer Angel Campbell) to update documents, add features and refine workflows. The conversion was completed in under 100 days with customers unaware of the change; ongoing SoftPro consulting has helped Title Partners Agency, LLC maximize software value, stay current with technology, and sustain high-volume operations.

Title Partners Agency, LLC

Dale Teruya

Chief Financial Officer