Case Study: Vendini scales event ticketing software with Softjourn

Vendini expands ticketing capabilities in 3 months with Softjourn

Vendini, a leading provider of box office ticketing software, faced challenges scaling its platform to meet rapidly growing consumer demand. To upgrade its application and add crucial new features, Vendini partnered with vendor Softjourn, Inc. for custom software development and ticketing consulting services.

Softjourn implemented a solution using a dedicated team that developed new features including a refund and exchange system, discount capabilities, a larger CRM, and an access control mobile app. The results provided Vendini with the ability to manage over 1.6 million tickets annually, with 25-30% of those being new package sales enabled directly by Softjourn's work.

Vendini