Case Study: Tacit Innovations achieves scalable food ordering platform growth with Softjourn, Inc.

Tacit scales food ordering with Softjourn over 10 years and 9 new APIs

Tacit Innovations, a Toronto-based food ordering platform, faced the challenge of building a robust backend for its white-label system to modernize online ordering for restaurants. They partnered with software vendor Softjourn, Inc. for its custom software development and fintech expertise to help develop this critical infrastructure.

Softjourn implemented a comprehensive solution, developing a white-label application with features like customizable search filters, in-app payments, and POS integrations. Over a decade-long partnership, the dedicated team from Softjourn grew to 20 members, delivering impactful features like two-factor authentication and rotational menus. This collaboration significantly expanded Tacit's customer base and established them as a leader in the food ordering industry.

Tacit Innovations