Case Study: SquadUP simplifies in-person payments with Softjourn's Payrix (Worldpay) integration

SquadUP streamlines in-person payments with Softjourn in a phased 2022 integration

SquadUP, a mobile-first event ticketing platform, sought to simplify the in-person payment experience for its event organizer clients by consolidating multiple payment hardware solutions into a single, integrated terminal. Their challenge involved navigating a complex integration with Payrix (now Worldpay), which was complicated by limited documentation, third-party dependencies, and the need to update their own API infrastructure. They partnered with Softjourn, Inc. to achieve this goal.

Softjourn implemented a flexible, phased integration approach for SquadUP, which included in-depth research, a proof of concept, and agile development to successfully integrate the Payrix-powered Ingenico Moby 5500 terminal. The solution delivered seamless in-person card transactions through a single device, enhancing convenience for event operators and strengthening SquadUP's competitive edge. Softjourn's adaptable and transparent collaboration ensured the project was delivered on time and within budget, establishing a foundation for future enhancements and strengthening the ongoing partnership.

SquadUP