Case Study: PayPartners streamlines prepaid card processing and check authentication with Softjourn

PayPartners speeds check authentication with Softjourn, enabling 20+ check types and immediate prepaid deposits

PayPartners, a financial services firm, faced the challenge of building a comprehensive prepaid card processing solution to manage the entire payment lifecycle and enable employers to issue cards to overseas employees. They needed to reduce customer service costs and replace their existing processing system. They engaged vendor Softjourn, Inc. for its prepaid knowledge and experience to address these development needs.

Softjourn implemented the solution by assigning a five-person team to integrate PayPartners' back office with the CHEXAR system, creating a new service called Branch Office. This enabled banks to safely cash over 20 types of checks and make immediate deposits to prepaid cards, with the ability to set daily cashing limits. Softjourn also integrated check scanning technology to streamline authentication, saving bank employees significant time and effort.

PayPartners