Case Study: IMS Management Services modernizes its ticket and cash management system with Softjourn

IMS Management Services modernizes legacy ticketing in 3 months with Softjourn

IMS Management Services, a company providing ticketing support and cash management for festivals and fairs, faced the challenge of modernizing its aging, internally-developed ticket and cash management system. The primary hurdle was comprehensively documenting the existing functionality of the legacy platform. They partnered with Softjourn, Inc. for custom software development and legacy application modernization services to address this.

Softjourn, Inc. initiated a detailed product definition phase to fully understand the legacy system before executing a complete software rewrite. The solution delivered a modernized application with streamlined reporting, an in-app backup feature, and a comprehensive user manual. The results included faster report generation, automated processes that reduced human error, and a robust new system on a modern tech stack. IMS Management Services was immensely pleased with the final product and continues to work with Softjourn on ongoing enhancements.

IMS Management Services