Case Study: Yorozu Corporation achieves improved data control and increased efficiency with SoftExpert Excellence Suite

Yorozu Alabama improves data control and increases efficiency with SoftExpert Excellence Suite

Yorozu Corporation, a Japanese automotive manufacturer with about 7,000 employees and operations in more than 20 countries, faced fragmented Quality management at its Alabama plant where multiple disparate systems made tracking quality records, forms and process automation difficult as production grew. To consolidate and standardize processes, Yorozu implemented the SoftExpert Excellence Suite from SoftExpert.

SoftExpert implemented its Excellence Suite—using the Document module, workflow automation and quality/problem‑solving components—to centralize document control, automate Andon‑triggered routines, assign tasks and support root‑cause analysis. The SoftExpert solution delivered improved process control and compliance, faster notifications and task assignment, streamlined incident resolution and an automatically growing knowledge base that increased operational efficiency and helped reduce future risks.

Yorozu Corporation

Kenny Reed

Director of Quality Assurance