Case Study: Teva (Infarmasa) streamlines quality document control and cuts paper costs with SoftExpert ECM

Teva - Customer Case Study

Teva’s Peruvian affiliate Infarmasa, one of the country’s largest pharmaceutical manufacturers (≈600 employees, 20M units/year), needed tighter control over quality management documents to streamline processes, cut paper costs, and improve communication about document statuses. To address these challenges they engaged SoftExpert.

SoftExpert implemented its SoftExpert ECM module from the SoftExpert Excellence Suite to provide electronic document management and support Infarmasa’s ISO 9001 and Good Manufacturing Practices (GMP) obligations (as certified by the Ministry of Health’s General Directorate of Medicines). The SoftExpert solution streamlined document workflows, reduced reliance on paper, improved visibility of document status and helped maintain regulatory compliance across Teva’s operations.

Teva