Case Study: Mitsubishi Motors achieves streamlined processes and 95% reduction in printed documents with SoftExpert SE solutions

SoftExpert Solutions Facilitate Process Synergy at Mitsubishi

Mitsubishi Motors faced rapid growth that exposed weaknesses in process control across inventory, calibration, maintenance, service orders and access to confidential information. To standardize and automate procedures the company selected SoftExpert and deployed its SE Document, SE Calibration and SE Maintenance solutions to streamline document management, calibration control and maintenance workflows.

SoftExpert implemented electronic document control, calibration tracking and a preventive maintenance model, which eliminated manual errors, enabled online document searches and full traceability, and eradicated outdated instruments. The deployment delivered measurable gains: a 95% reduction in printed copies, reduced work hours and higher productivity in document handling, improved calibration reliability, better MTTR/MTBF and equipment availability, and optimized maintenance resources.

Mitsubishi Motors

Helton Calaça

Quality Analyst